Club Mango Legal Stuff
CLUB MANGO is the exclusive RED MANGO loyalty card program that allows you to earn Mango Rewards for every qualified purchase you make in any participating RED MANGO location. All customers can join CLUB MANGO. There is no fee to join. Your rewards are automatically saved on your CLUB MANGO account. To redeem them, you must present either your CLUB MANGO card or the telephone number you used to register your CLUB MANGO card, at the time of purchase. Your CLUB MANGO card can also be used as a prepaid/stored value card (see below). As a CLUB MANGO member, you may receive special promotions, coupons and invitations to exclusive events at RED MANGO locations. You must present your CLUB MANGO card at the time of check out to earn Mango Rewards. Click here for answers to frequently asked questions regarding CLUB MANGO.
Mango may make changes to CLUB MANGO, including, without limitation, the benefits of the program, at any time, and from time to time, without prior notice. Further, Red Mango reserves the right to suspend or end the CLUB MANGO program without prior notice, in Mango's sole discretion. Mango also reserves the right to suspend or end the CLUB MANGO program or certain aspects and/or benefits thereof in certain geographic areas without prior notice. Void where prohibited.
Regardless of the dollar value on your CLUB MANGO card, you'll earn Mango Rewards every time you make a qualified purchase at a participating RED MANGO location as long as you present your CLUB MANGO card at the time of purchase. Qualified purchases are determined by Mango in its sole discretion and may be changed without notice. The purchase of a RED MANGO gift card and/or redemption of CLUB MANGO rewards are not qualified purchases; however, purchases (other than purchases of gift cards) made at a participating RED MANGO location using a RED MANGO gift card and/or a preloaded CLUB MANGO card (other than use of any CLUB MANGO rewards) are considered qualified purchases. You cannot use rewards to purchase RED MANGO gift cards. Please note that your Mango Rewards will expire on December 31 of each calendar year.
The only way to redeem your rewards from Mango Rewards and/or your birthday and other rewards earned is by registering your CLUB MANGO card and presenting your card at the register of a participating RED MANGO location at the time of check-out. Until you register your CLUB MANGO card, you will not be able to redeem your rewards. You will, however, continue to accumulate Mango Rewards for qualified purchases in participating RED MANGO locations.
USE OF YOUR CLUB MANGO CARD AS A PREPAID/STORED VALUE CARD
Your CLUB MANGO card allows you to load a dollar value on to it for future purchases at participating RED MANGO locations. The dollar value that you load onto your CLUB MANGO card is a prepayment only for the goods and services of participating RED MANGO locations. No credit card, credit line, overdraft protection or deposit account is associated with a CLUB MANGO card. Unless otherwise required by law or permitted by these Terms, any amount on your CLUB MANGO card is nonrefundable and may not be redeemed for cash. No interest, dividends or any other earnings on funds deposited to a CLUB MANGO card will accrue or be paid or credited to you by Mango. The value associated with the CLUB MANGO card is not insured by the Federal Deposit Insurance Corporation (FDIC).
Only RED MANGO locations in Puerto Rico can accept your CLUB MANGO card. We reserve the right not to accept any CLUB MANGO card or otherwise limit use of a CLUB MANGO card if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.
ADDING VALUE TO YOUR CLUB MANGO CARD
Your CLUB MANGO card can be used as a RED MANGO gift card. In the Puerto Rico, you can load a dollar value on a CLUB MANGO card by using a credit card, debit card or cash by visiting any participating RED MANGO location. You may not load more than $100 worth of value on each CLUB MANGO card. The minimum amount that must be loaded onto your CLUB MANGO Card is $5. Mango may change the maximum and minimum amounts at any time by notifying you at the point of sale, by phone when you call or on the Site, and such change shall not constitute an amendment to this agreement.
RECEIPTS AND STATEMENTS
Cardholders are not sent statements of itemized transactions from a CLUB MANGO card account. You can check the balance of your CLUB MANGO card or review recent transactions on your CLUB MANGO card by clicking here. You should keep your receipts and check your online statement to ensure that your account balance is correct.
BILLINGS AND ERROR CORRECTIONS
We reserve the right to correct the balance of your CLUBM MANGO card account if we believe that a clerical, billing or accounting error occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your CLUB MANGO card, please contact us via our Contact Us page on the Site. We will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. If no error was found, we will communicate an explanation. We shall have no liability for any billing error unless you provide us notice within 60 days of the date of the transaction in question. You should monitor your transactions and account balances closely.
REGISTRATION, LIABILITY FOR UNAUTHORIZED TRANSACTIONS
Because your CLUB MANGO card is used like cash for purchases from participating RED MANGO locations, you are responsible for all transactions associated with your CLUB MANGO card, including unauthorized transactions. However, if your CLUB MANGO card is lost, stolen or destroyed, the card can be replaced with the balance remaining on it at the time of your call, but only if you have registered it with us. See below on how to register your CLUB MANGO card. Please notify us immediately if you change any of your registration information. If your CLUB MANGO card becomes lost, stolen or damaged, you should contact us via the Contact Us section of the Site . Your CLUB MANGO card balance is only protected from the point in time you notify us that your CLUB MANGO card is missing. We will freeze the remaining balance on your CLUB MANGO card at the time you notify us and will load that remaining balance on a replacement CLUB MANGO card.
CLUB MANGO REGISTRATION
In order to join CLUB MANGO, you must first obtain and activate a CLUB MANGO card at any participating RED MANGO location. Then, register your CLUB MANGO card online here. After you register your card, you can start collecting Mango Rewards for all of your qualified purchases. Please note that you must present your CLUB MANGO card at the time of purchase to collect your Mango Rewards. You must provide us with your email address in order for us to be able to send to you special promotions, coupons and/or invitations to exclusive events from RED MANGO.
REPLACING A LOST OR STOLEN CLUB MANGO CARD
If your CLUB MANGO card is ever lost or stolen, visit your local participating RED MANGO location and request a new CLUB MANGO card. We will need the new CLUB MANGO card number as well as the username or email address connected to your old account in order for us to be able to transfer your Mango Rewards.
USERNAME, PASSWORD AND ACCESS TO YOUR CLUB MANGO ACCOUNT
You are solely responsible for managing your password and for keeping your password confidential. No one from Mango will be authorized to provide you your password. If you forget your username or password, click on the "Forgot Your Password" link located here. For your privacy, we do not have access to your password information. However, we can reset it for you so that you can update your account with a new password. You are also solely responsible for restricting access to any computer you use to access your CLUB MANGO membership. You agree that you are responsible for all activities that occur on your account or through use of your password by yourself or by other persons. If we provide you with, and you opt for a "Remember me" feature for your CLUB MANGO account, a cookie helps Mango recall certain items of your specific information on subsequent visits, including your username and password. When you return to CLUB MANGO, the information you previously provided can be retrieved, so that it is not necessary to enter your username and password to access certain functionality. While cookies are a convenience, please remember that if you elect the "Remember Me" option, anyone who can access the computer you are using will have the ability to access your account for certain functions and view certain information about your account.
CONSENT TO ELECTRONIC COMMUNICATIONS
You consent to receive communications from Mango about RED MANGO and/or your CLUB MANGO membership electronically, either by e-mail or by notices posted on this Site, as determined by Mango in its sole discretion. You agree that any requirement that a notice, disclosure, agreement, or other communication be sent to you by Mango in writing is satisfied by such electronic communication. You agree that Mango may send you e-mails which include notices about your account as well as information pertaining to our service, such as featured products or new offerings. You agree that this information is part of your membership and your relationship with Mango.
MANGO INITIATED CLUB MANGO CANCELLATIONS
Mango may suspend or cancel your CLUB MANGO membership account, or otherwise restrict your use of any of Mango's services, in Mango's sole discretion, with or without cause.